How we process the personal data you share through our website

This notice is provided under Article 10 of the Turkish Personal Data Protection Law No. 6698 ("KVKK") to explain how the personal data you share through the forms on pomelosoft.com (contact, free operations analysis, partner application and job application forms) is processed.

1. Data controller

Pomelo Yazılım Danışmanlık Ticaret Ltd. Şti.
Barbaros Mah. Begonya Sk. No:7 Ataşehir / İstanbul
Email: info@pomelosoft.com

2. Personal data we process

  • Identity: name and surname.
  • Contact: email address and phone number.
  • Professional: company name and your role, if you share it.
  • Request details: what you write in the form about your operation, and the figures carried over from the efficiency calculator if you use it.
  • Job application: your CV and the information in it, if you apply for a position.
  • Transaction security: IP address, date and time of the submission and browser information.
  • Marketing: your permission for commercial electronic messages, if you give it.

Please do not include special categories of personal data (such as health information) in the forms or your CV; we do not request them.

3. Purposes and legal grounds

  • Responding to your request, scheduling the operations analysis meeting and preparing an offer — necessary for the establishment of a contract (KVKK Art. 5/2-c).
  • Assessing your partner application and setting up the business partnership — necessary for the establishment of a contract (Art. 5/2-c).
  • Assessing your job application — necessary for the establishment of a contract (Art. 5/2-c) and our legitimate interest (Art. 5/2-f).
  • Preventing spam and abuse of the forms and ensuring information security — our legitimate interest (Art. 5/2-f).
  • Fulfilling our legal obligations and responding to requests from authorised public bodies — legal obligation (Art. 5/2-ç).
  • Sending commercial electronic messages — only with your explicit consent, given separately and optionally.
  • Measuring website usage with analytics cookies — only with your consent given through the cookie banner.

4. How we collect it

Your data is collected electronically through the forms you fill in on our website, and transaction security data is collected automatically when you submit a form.

5. Transfers

Your data is not sold or shared with third parties for their own marketing. It may be transferred:

  • Within Türkiye: to authorised public institutions and courts, where required by law.
  • Abroad: to the service providers we use to run the website and to deliver form submissions to us — Google (email delivery and, if you consent to cookies, Google Analytics) and Cloudflare (website security and content delivery). These providers may store data on servers outside Türkiye. Such transfers are carried out in accordance with Article 9 of the KVKK.

6. Retention period

Form submissions and job applications (including CVs) are deleted or anonymised 30 days after they are received. If a business relationship or employment begins, the related data is kept for the duration of that relationship and the periods required by law. Records of your commercial message permission are kept for as long as the permission is valid and for the period required by the applicable regulation after it ends.

7. Your rights

Under Article 11 of the KVKK, you have the right to:

  • learn whether your personal data is processed and request information about it;
  • learn the purpose of the processing and whether it is used accordingly;
  • know the third parties in Türkiye or abroad to whom it is transferred;
  • request correction of incomplete or inaccurate data;
  • request deletion or destruction of your data under the conditions of Article 7;
  • request that correction or deletion be notified to the third parties it was transferred to;
  • object to a result against you arising exclusively from automated analysis;
  • claim compensation if you suffer damage due to unlawful processing.

8. How to apply

You can send your request in writing to Barbaros Mah. Begonya Sk. No:7 Ataşehir / İstanbul, or by email to info@pomelosoft.com from the email address you used in the form. We respond free of charge within 30 days at the latest.

9. Commercial electronic messages

Permission for commercial electronic messages is requested separately and is optional. You can withdraw it at any time by writing to info@pomelosoft.com or by using the unsubscribe link in our messages.

Last updated: 8 November 2026